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Archive for December, 2009

Kent Science Park Outage

Wednesday, December 9th, 2009

We are aware of an outage at KSP which is causing the majority of our services to be offline. We are awaiting an update on the issue.

Update 13:15
The current outage is being caused by a similar issue to the outage on the 24th November 2009.

Estimated time for a fix is 2PM GMT.

Update 14:15
Latest update from the DC

09/12/2009 @ 14:15: Power has been restored to the UPS units, although the two rooms have had to be split onto their own seperate systems. As a result the UPS are throwing a bypass not available problem. We have the UPS manufacturers onsite who are going to resolve this by removing the parallel cards from both sides.

Update 14:35
Power was restored at 14:34. All servers were online by 14:40.

A full RFO will be issued later today.